Privacy Policy

Effective date: 1 August 2026

This Privacy Policy explains how Aqua Flair Trading LLC (“Aqua Flair”, “we”, “us”, or “our”) collects, uses, and protects personal information when you visit https://aquaflairuae.com or contact us about water treatment equipment and related services.

Who we are

Aqua Flair Trading LLC supplies water treatment equipment and related commercial solutions. Our public contact details are:

Address: Al Raffa 1, Building 8, Shop 4, near Etisalat Building, Khalid Bin Waleed Road, Bur Dubai, Dubai, UAE
Email: info@aquaflairuae.com
Phone: +971 50 744 0236
Office hours: Monday to Saturday, 09:00 AM – 07:00 PM

Information we collect

Information you provide

When you submit a contact or quotation inquiry (or similar form) on our website, we may collect:

Name
Email address
Phone number
Company name (if provided)
Product category or subject of interest
Message / project details you choose to include
Technical source context such as the page URL where the form was submitted

We use this information to respond to your inquiry, prepare quotations where appropriate, and keep an internal record of business correspondence.

Information collected automatically

When you browse the site, we may process technical data such as browser type, device type, approximate location derived from IP address, referring URL, and pages viewed. Analytics and advertising technologies only run after you grant the relevant cookie categories. See our Cookie Policy.

How we use information

We use personal information to:

Respond to contact and quotation requests
Provide product information and commercial follow-up related to your request
Operate, secure, and improve the website
Measure traffic and inquiry funnels when analytics cookies are accepted
Show relevant advertising / remarketing when advertising cookies are accepted
Comply with legal obligations and protect our rights

We do not sell personal information.

Cookies, analytics, and advertising

We use a cookie consent banner with four categories: Necessary, Preferences, Analytics, and Advertising. Analytics and advertising remain off until you accept those categories.

When you consent, Google Tag Manager may load Google Analytics 4, Google Ads remarketing, and the Meta Pixel. Events may include page views, product or region views, form starts, and successful inquiry submissions. We do not send inquiry names, email addresses, phone numbers, or free-text messages in those measurement events.

Full details and controls are described in the Cookie Policy. You can change your choice at any time via Cookie settings in the website footer.

Legal bases

Depending on your location and the context of processing, we rely on one or more of the following:

Legitimate interests — operating our B2B website, responding to business inquiries, and securing our systems
Consent — non-essential cookies / analytics / advertising, where required
Contract / pre-contract steps — handling quotation and order-related communications you request
Legal obligation — where we must retain or disclose information under applicable law

Sharing of information

We may share information with:

Service providers who help us host the website, send transactional email, or operate infrastructure (under appropriate confidentiality and security expectations)
Google and Meta, only when you have accepted the relevant cookie categories for analytics or advertising
Professional advisers or authorities when required by law or to protect our rights

We do not share inquiry content with advertising platforms as event payloads.

International transfers

Our business is based in the United Arab Emirates. Some processors (for example Google or Meta, if enabled by your consent) may process data in other countries. Where those tools are used, their own privacy terms also apply.

Retention

Inquiry records are kept for as long as needed to handle your request and for reasonable business record-keeping, unless a longer period is required by law. Cookie preference records are stored in your browser for up to 12 months (or until you clear them / change settings).

Security

We apply technical and organizational measures appropriate to a commercial website and inquiry workflow, including access controls for administrator systems. No method of transmission or storage is completely secure.

Your choices and rights

You may request access to, correction of, or deletion of personal information we hold about you, subject to applicable law and legitimate business retention needs. You may also withdraw cookie consent for non-essential categories at any time using Cookie settings.

To exercise a privacy request, email info@aquaflairuae.com with enough detail for us to identify your request.

Children

Our website and inquiry forms are intended for business and professional use. We do not knowingly collect personal information from children.

Administrator area

The /admin area is for authorized Aqua Flair staff only. Administrator authentication uses secure session cookies that are separate from public marketing cookies and are not used for advertising.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will be revised when material changes are published.

Contact

For privacy questions, contact:

Aqua Flair Trading LLC
Al Raffa 1, Building 8, Shop 4, near Etisalat Building, Khalid Bin Waleed Road, Bur Dubai, Dubai, UAE
Email: info@aquaflairuae.com
Phone: +971 50 744 0236
Office hours: Monday to Saturday, 09:00 AM – 07:00 PM